Your Data Is Fully Secure SSL Encryption Active Your data is never sold to third parties Mobile Payment Data Encrypted Full User Control Cookie Control Is in Your Hands Privacy Support 24/7 Your Data Is Fully Secure SSL Encryption Active Your data is never sold to third parties Mobile Payment Data Encrypted Full User Control Cookie Control Is in Your Hands Privacy Support 24/7

Legal Documents

Mel bat Privacy Policy — How Your Data Is Collected and Protected

Last updated: January 2026. Reading this policy will help you understand what data mel bat collects, why we collect it, and what your rights are.

What Information Do We Collect?

When you use the mel bat platform, we collect various types of information to improve our services and personalize your experience. The data types listed below are disclosed transparently so you can use the platform with full awareness.

Account Information

Name, email address, mobile number, date of birth, and ID document details provided at registration.

Device & Browser Information

IP address, device type, operating system, browser version, and screen resolution.

Payment Information (BDT)

BKash, Nagad, or Rocket number, transaction amount (৳), date, and reference number. Card or bank PINs are never collected.

Usage Data

Information relating to session duration, pages visited, betting history, and game preferences on the platform.

Why and How Your Data Is Used

Mel bat uses collected data solely for specific, legitimate purposes. We never sell your personal information to third parties for commercial gain. The primary purposes for which your data is used are outlined below:

Account Management & Verification: Verifying your identity and maintaining the security of your account.
Transaction Processing: Processing deposit and withdrawal requests quickly and securely.
Customer Support: Assisting with issue resolution and handling complaints.
Fraud Prevention: Detecting unusual activity to keep the platform secure.
Service Improvement: Analysing user behaviour to improve the platform experience.
Legal Compliance: Compliance with applicable laws and regulations of Bangladesh.

Cookies & Tracking Technologies

Mel bat uses cookies on its website and app. Cookies are small text files stored on your device that help remember session details, login status, and your preferences.

We use three types of cookies — Essential Cookies (essential for the platform to function), Functionality Cookies (to remember your preferences) and Analytics Cookies (for usage data collection). You can manage cookies through your browser settings; however, disabling certain cookies may limit the platform's functionality.

Sharing Information with Third Parties

Mel bat does not sell your personal data to any advertiser or data broker. However, limited information may be shared in specific circumstances.

Payment Providers: To verify transactions with services such as bKash, Nagad, and Rocket.
Legal Obligations: In response to lawful requests from government authorities in Bangladesh.
Technology Partners: With contracted technology providers who operate the platform and are bound by strict confidentiality agreements.

Data Storage, Security & Retention

Mel bat uses industry-standard technology to protect your data. All information is transmitted via SSL encryption and stored on secure servers. Sensitive financial data is kept in specially encrypted databases with no unauthorized access possible.

Your data is retained for as long as your account remains active. After closure, certain information may be kept for a defined period to meet legal obligations, after which it is securely deleted. Our security team conducts regular system reviews and flags any suspicious activity immediately. That said, no method of transmission over the internet is completely secure — so we strongly encourage you to keep your password protected at all times.

Know Your Rights

Right to Access Your Data

You have the right to view all information stored in your account and to receive a copy of it.

Right to Correct Your Data

You may request our support team to correct any inaccurate or incomplete information.

Right to Erasure

Unless a legal obligation requires otherwise, you may request deletion of your data upon account closure.

You also have your Right to Object to Data Processing and Right to Data Portability You have these rights. To exercise any of them, please contact our support center. Requests are generally processed within 30 business days.

Policy Changes & Contacting Us

Mel bat may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the revised policy. The latest version will always be available on this page, and the "Last Updated" date will indicate when changes were made.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us: support@melbat.click — or visit our Help Centre Visit us — our privacy team typically responds within 7 business days.

Privacy Policy FAQs

No, mel bat never collects your mobile banking PIN, bank password, or card number. Only transaction reference details are used for payment verification, which is fully secure and encrypted.

No. mel bat never sells your personal data to advertisers or data brokers. Limited information is shared only with payment providers or where required by law.

Once an account closure request is received, your data will be securely deleted after the legally required retention period. To request data deletion, contact us at support@melbat.click.

Disabling essential cookies may interfere with core functions such as login and transactions. Analytics and functionality cookies can be turned off, though doing so may limit certain personalised features.